Ikeja Electric Plc (IE), Nigeria’s largestpower
distribution company has called on
customers within her network to settle
outstanding bills as itembarks on a network-
wide exercise to disconnectdelinquent
customers who are owing.
This is coming in the heels of an improved
power supply in recent months, better service
delivery and increased payment options
across the network..
Speaking on the development, IE’s Head of
Corporate Communications, Felix Ofulue,
urged customers to take advantage of the
various payment platforms available to settle
their bills. He said, “Ikeja Electric has
invested in multiple robust platforms that
will make bill settlement easier and more
convenient. As we deploy more resources to
improve the stability of power supply across
our network, we will also appreciate a
situation where customers promptly pay for
energy they consume. It is this healthy
partnership that guarantees sustenance and
development in the power sector.”
Ikeja Electric provides of an array of payment
alternatives for her customers including
tokens;scratch card vouchers, which are sold
by vendors and agents across its networks;
Quickteller, which can be accessed on mobile
devices and internet banking. Other
platforms include Pawakad, a mobile app
payment system managed by strategically
located agents; Baxibox, commonly known as
‘Baba-Ijebu’; Point-of-Sales terminals;
WebPay and Interswitch among others.
Commenting further on the settlement of
bills, Ofulue reminded customers of the Debt
Discount Exercise,which provides discount
options to enable customers pay off their
outstanding bills and called on all
interestedcustomersto visit the company
website; http://www.ikejaelectric.com or walk into
any Undertaking Office for details on how to
qualify for the discount. He,
however,cautioned against making payments
to illegal and unauthorized agents who claim
to be acting on behalf of Ikeja Electric,
noting that many unsuspecting members of
the public had been defrauded under this
circumstances.
According to him, all bonafide IE staff can be
identified by their identity cards and
customers should also ensure that they
obtain receipts as proof of payment. He
furtheradvised customers to report any
suspected case of impersonation or extortion
through the company helplines:01-7000250,
01-4483900 and 0700-0-2255-453.
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